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Olivia Deng

Olivia Deng is a journalist, writer, content marketer, and artist with a decade of professional journalism experience and over eight years in content marketing. She has contributed to publications such as WBUR, The Boston Globe, The Atlantic, and Boston Magazine. Beyond journalism, Olivia has built a strong career in content marketing, working with companies like 51³Ô¹Ï and Formlabs to develop compelling content strategies, optimize for SEO, and drive audience engagement. She specializes in content writing, social media strategy, and digital marketing. She currently works as the social media and digital content manager at Project Bread and is a book editor for Feral House Inc.

Looking to elevate customer experience?

Olivia Deng recommends these Customer Onboarding Templates to lead your new customers through their first several months.