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Kasia Kowalska

Kasia Kowalska

Kasia is a passionate marketer and content writer. She is the co-founder of Contentki, a content marketing agency that supports some of the world’s most renowned tech brands.

6 Ways AI Customer Engagement Will Improve Customer Service

Explore how AI transforms customer engagement, from personalized experiences to proactive outreach a...

Kasia Kowalska

Highly Recommended

Wiki vs. Knowledge Base – Exploring Definitions, Challenges, and Benefits

Kasia Kowalska

Can AI Handle a Crisis? We Gave AI Service Scenarios to ChatGPT to See How It Responded

Kasia Kowalska

Polls vs. Surveys: Everything You Need to Know

Kasia Kowalska

Looking to elevate customer experience?

Kasia Kowalska recommends these Customer Onboarding Templates to lead your new customers through their first several months.