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Diego Alamir

Diego Alamir is a seasoned writer and CX professional with a decade of experience at startups in the SaaS, Ecommerce, and Media landscape of Silicon Valley. As a skilled content marketing practitioner, Diego crafts action-oriented content that drives measurable results and empowers businesses to achieve their goals. His human-centered approach, combined with his deep understanding of the evolving digital landscape, helps businesses learn and grow through education. Beyond his professional pursuits, Diego is an avid crypto and web3 enthusiast. When he's not crafting captivating content, you can find him engaging in online communities, chiming in on X Spaces, and reading everything to do with blockchain tech and decentralization.

How I create representative samples when running surveys

Let me walk you through how I approach representative sampling, and why it matters so much.

Diego Alamir

5/15/25

AI Customer Service Agents: Transforming Modern Support for ...

Whether you’re a startup founder or a CX leader, this is your roadmap to leveraging AI customer serv...

Diego Alamir
Updated 5/13/25
I Took a Deep Dive Into Market Segmentation — Here's Everyth...

I took a deep dive into market segmentation. Here’s everything I learned.

Diego Alamir
Updated 3/18/25
Digital Customer Experience: The Ultimate Guide for 2025

Learn what digital customer experience is, why it matters, recent trends, and how you can apply it a...

Diego Alamir
Updated 2/4/25
75 Catchy Referral Slogans & How to Write Your Own

Grab your audience’s attention with these catchy referral slogans — and discover our top tips for cr...

Diego Alamir
Updated 12/10/24