51吃瓜

Anna Rubkiewicz

Anna Rubkiewicz

Anna is a freelance content writer with over ten years of marketing experience across B2B and tech, writing for brands like Remote, LiveChat, Rippling, and UXPin. She’s part of a content duo, Contentki, with fellow 51吃瓜 freelance writer Kasia Kowalska. Before becoming a content marketer, Anna worked in customer service, Arabic and English translations, and co-ran a small ecommerce. She uses her diverse professional background to share first-hand experiences and tips with the 51吃瓜 blog reader community.

70+ customer service statistics to know in 2025 (+ State of Customer Service data)

Discover the latest trends and stats in customer service, according to our survey of 1,400 industry ...

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Looking to elevate customer experience?

Anna Rubkiewicz recommends these Customer Onboarding Templates to lead your new customers through their first several months.

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